Refund Policy

Refund & Cancellation Policy

1. Introduction

This Refund & Cancellation Policy outlines the terms under which refunds may be requested for courses, programs, events, or services offered by Sarovar Institute of Computer Education Society.

By enrolling or making any payment, you acknowledge that you have read, understood, and agreed to this policy.

2. General Refund Policy

All payments made towards course fees, registration fees, study material charges, exam fees, or any academic-related services are non-refundable and non-transferable under normal circumstances.

Refunds are only considered under exceptional and justified situations as described below.

3. Eligibility for Refund

A refund may be processed only if:

1. The course or program is cancelled by the Institute due to administrative or operational reasons.
2. Technical or system failures prevent the delivery of online programs and no alternate arrangements are provided.
3. Duplicate payment has been made due to a technical error.

If approved, refunds will be processed within 7–15 business days from the date of confirmation, using the original mode of payment.

4. Non-Eligibility for Refund

Refund requests will not be accepted under the following circumstances:

1. Change of mind or personal reasons after enrollment
2. Inability to attend classes (online/offline)
3. Discontinuation of course or failure to complete the program
4. Poor academic performance, exam failure, or dissatisfaction with teaching quality
5. Incorrect or incomplete information provided at the time of admission
6. Non-usage of services after payment
7. If study material or digital content has already been issued or accessed

5. Course Cancellation by Student

If a student chooses to withdraw before the commencement of the course, the Institute may deduct administrative and processing charges.

No refund will be granted once the course has started.

6. Cancellation by Institute

If the Institute cancels or discontinues a program for any reason, students will be notified, and a refund or alternative course option may be offered.

7. Transfer of Enrollment

Enrollment, admission, or course fees cannot be transferred to another student, batch, or course, unless specifically approved by management in exceptional cases.

8. Documentation for Refund Claims

To process eligible refund requests, students must submit:

1. Written application
2. Proof of payment
3. Identity verification (if required)
4. Supporting documents for technical or duplicate payment issues

9. Governing Law

This policy is governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in Uttarakhand.

10. Contact Information

For refund and cancellation related queries, contact:

Sarovar Institute of Computer Education Society

Email: societysice@gmail.com

Phone: +91-8273192567

Address: Mallital Nainital Uttarakhand 263001

Website: https://sicesociety.in

Note: The Institute reserves the right to modify or update this policy at any time without prior notice.